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The cost of not knowing

I am exposed to organizations doing some very innovative things with their organizational processes. They are state-of-the-art in managing leveraging process-improvement tools, such as Lean, Six Sigma,...

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Time to be disruptive in class

The disruption first brought on by the computer and then the Internet is reaching far into our society and isn’t nearly done yet. But there are fewer and fewer holdouts. Even healthcare “Doctors will...

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Getting kids ready for the new workplace

Remember those indispensable employees that just knew things no one else knew? They could be the worst coworker in the world but were valued for what they knew in the moments that counted. Times have...

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In Texas, everyone has to get burger and fries

I grew up in Texas. If you grow up in that part of the world, you don’t have a choice, you have to play high school football. After every game, you must get a hamburger and french fries. This phenomena...

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Society killed the Renaissance Man in all of us

All the Renaissance men and women have are gone because there were only ever Renaissance children. From the moment we enter school at five years old we become more and more specialized until it has...

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Turning pixels into atoms

That’s the creative tag line for Makie Lab, a UK-based startup that allows children to design their own custom dolls via the iPad, print them on a 3D printer, and have them delivered in the space of...

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Great companies benchmark differently

In a recent post in this benchmarking series, I discussed the issues I see with defining benchmarking peer groups based on industry. That led me to share the similarities I see among great companies...

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Class of 2013: Think more like the Class of 1973

LinkedIn is running a series on commencement speeches and advice as older, more experienced people are imparting wisdom for the class of 2013. As someone who was supposed to graduate in 2013, this...

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In Benchmarking, It’s Time to Get Started

The ability to benchmark your organization’s performance is expanding quickly. Services for metric benchmarking, as well as qualitative (or best practice) benchmarking are growing and expanding. The...

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Scoping a benchmarking project is the first step

I’m often asked what the first step should be once you decide you need to benchmark. I’m assuming that you have already done the vital steps of understanding the value this benchmarking effort will...

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